Commany
Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations
We currently ship to addresses within the United States.
Shipping Fees
We offer free standard shipping on all U.S. orders. No minimum purchase is required.
Estimated Delivery Time
Standard shipping usually takes 5–8 business days after the order has been shipped.
Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Please allow a short period of time for the carrier to update the tracking status.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@taoveya.com. We will be happy to help you check the shipping status and work with the carrier when appropriate.
Contact Us
If you have any questions about shipping, please contact us at support@taoveya.com.